BLAIRE HERLIHY PROJECT MANAGEMENT
PAST PROJECTS
Achieving Goals
IMMEDIATE RESULTS
JUNE 2016
After noticing a few inefficient processes that were preventing our resources from working at an optimum level. I conducted an in-depth investigation, identifying that there wasn’t a single point of contact for errors. I took ownership and created better reporting through delivery and training of a software program. Thus, reporting was created and enabled us to do root cause analysis and therefore prioritise process improvements moving forward.
PARTNERSHIPS AND PROJECTS
September 2018
Working for a major metropolitian water authority, I managed the project team for the delivery of hundreds of water connections a month. Through aligning strategic values and business objectives we increased customer satisfaction and ensured efficient and high quality outcomes.
BUSINESS ANALYSIS
February 2021
Through the end of financial year review we found a discrepancy of payments. Following an in-depth investigation and reviewing the contract terms and formula for payments, this resulted in a additional payment of $48k.